Terms of service

Terms of Service — Deslore

Welcome to Deslore. The terms "we", "us" and "our" refer to Deslore. By visiting our website or purchasing from us, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy and Refund Policy.

1. Eligibility & Accounts

You must be at least 18 years old (or have a parent/guardian's consent) to place an order. You agree that the information you provide — name, phone number and delivery address — is accurate and complete.

2. Products

We make every effort to display products, colours and specifications accurately. Actual colours may vary slightly depending on your screen. We may update descriptions, limit quantities or discontinue products at any time.

3. Orders

Placing an order is an offer to purchase. Orders are accepted once confirmed by our team (by phone, WhatsApp or email). We may decline or cancel any order, including orders with incomplete contact details, suspected fraud, or pricing errors; if paid, a full refund will be issued.

4. Prices & Payment

All prices are in UAE Dirhams (AED). Prices and promotions may change without notice; the price charged is the price shown at checkout. We accept Cash on Delivery and the online payment methods shown at checkout.

5. Shipping & Delivery

We deliver across the UAE. Delivery times are estimates. Risk of loss passes to you upon delivery. See our Shipping Policy.

6. Returns & Refunds

Returns, exchanges and refunds are governed by our Refund Policy.

7. Intellectual Property

All content on this website — including text, images, logos and design — belongs to Deslore or its licensors and may not be copied or reused without written permission.

8. Relationship with Shopify

Deslore is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Deslore. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Deslore, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Deslore.

9. Prohibited Uses

You may not use this website for any unlawful purpose, to transmit harmful code, to submit false orders or information, or to interfere with the website's security or operation.

10. Disclaimer & Limitation of Liability

Products and services are provided "as is". To the fullest extent permitted by law, Deslore is not liable for indirect, incidental or consequential damages arising from use of the website or products. Our total liability for any claim will not exceed the amount you paid for the relevant order.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any dispute shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Changes

We may update these Terms at any time by posting the revised version on this page. Continued use of the website means you accept the updated Terms.

13. Contact

Questions about these Terms? Email zeeshansalam2@gmail.com.